Guide

When a pet goes missing

An appeal anyone can open, and a list that searches from both sides.

You report the loss from the pet's profile: the date, the place and a few words for anyone who sees them. The animal appears on the missing list and their public page gets an appeal at the top. The link works for anyone, with or without an account.

First, though, report the loss to the microchip registry. Whoever finds a chipped animal takes it to a vet or a shelter, and they scan the chip — that is how most pets get home. Our list helps on top of that; it does not replace it.

The same list holds animals somebody found. So the search runs from both sides: you browse the finds, finders browse the missing. Shelters list animals whose legal waiting period is still running and whose owner may yet turn up.

Once a day we compare missing and found animals by species, place, colour and date. When something fits, a message goes out — but always as “have a look”, never as “we found them”. A person has to decide; false hope is worse than silence.

Your phone number and email are never published. Anyone who sees your pet writes through the page and the message reaches you. That is deliberate: scammers target missing pet listings and offer to bring the animal back for a reward. Never send anyone money up front.

When the animal comes home, mark it with one button. They leave the list and the page goes quiet again; the date stays, because it is part of the story.